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Why parents choose HuggingMum
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Common questions
Orders placed before 2pm ship the same working day. Standard delivery is 2–4 days and free over £49; express is next working day.
Every product lists the age range it is designed for. Where sizing applies, order by height first and take the larger size if your child sits between two.
Return or exchange anything unused within 30 days. Exchanges are free — we send the replacement before the first one reaches us.
Every product page lists its materials in full. If you need more detail before buying, ask us and we will check it against the supplier's specification.
Most categories have a bundle that saves 15–25%. Consumables can be set to repeat every 4, 6 or 8 weeks, cancel any time.
Still have a question?
Ask us anything about sizing, materials or delivery. A real person answers, usually within one working day.
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